Support will only be provided in predefined conditions.

Support will only be provided for “KnowMore PowerPoint Test” after first failed result declared by knowMore Platform for applicants.

Candidates who got faild in their first test & company doesn’t provide him/her another chances they need to follow for the “General Support” contained solution videos on  “Common Mistakes by Applicants” in PowerPoint exam. After full understanding on common mistakes they sholud re-apply for PowerPoint test by registering on the KnowMore Platform Through diffrent email id. 

Candidates who got faild in their first attempt but he/she perform good in the PowerPoint test & company gave him/her another chances then they may request us for light personal support free of cost but not for everyone, we will have the full authority which candidates should be choosen for light personal support. Althrough they will have a treditional options for support like General Support, Gold Personal Support & may re-apply for second chance for PowerPoint Test with same email id .

To get Gold Personal Support from us, you need to send all the test input & output slides in ppt format after result declaration & we will judge weather you done good work on it & require support personaly to pass PowerPoint Test after purchasing & generate understaing on KnowMore Platform PowerPoint with the help of training materials provided from KnowMore side & from us. If we thing “YES” we will arrange Gold Personal Support live on video mode after completing payment process for Gold Personal Support.